Privacy Policy

1. Introduction

Intervyo ("we", "our", "us") is operated by Promote Innovation. We are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, and protect your information when you use our interview preparation platform at intervyo.co.uk.

By using Intervyo, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Account Information

• Email address
• Full name (optional)
• University (optional)
• Password (encrypted)

Usage Data

• Interview session recordings and transcripts
• CV documents you upload for analysis
• Assessment responses and scores
• Cover letters generated
• Application tracking data
• Feature usage statistics

Payment Information

Payment processing is handled securely by Stripe. We do not store your full credit card details. Stripe may collect payment card information, billing address, and transaction history. Please refer to Stripe's Privacy Policy for more information.

3. How We Use Your Information

We use your information to:

• Provide and maintain our interview preparation services
• Generate AI-powered feedback on your interview performance
• Analyse your CV and provide improvement suggestions
• Track your progress and provide personalised insights
• Process payments and manage subscriptions
• Send important service updates and notifications
• Improve our platform and develop new features
• Respond to your enquiries and provide support

4. Data Storage and Security

Your data is stored securely using Supabase infrastructure with encryption at rest and in transit. We implement industry-standard security measures including:

• SSL/TLS encryption for all data transfers
• Encrypted password storage using secure hashing
• Row-level security policies for database access
• Regular security audits and monitoring

5. Third-Party Services

We use the following third-party services:

• Supabase — Database and authentication
• Stripe — Payment processing
• OpenAI — AI-powered interview feedback and analysis
• ElevenLabs — Voice synthesis for interview simulations

Each third-party service has its own privacy policy governing the use of your data.

6. Your Rights (GDPR)

Under UK GDPR, you have the right to:

• Access — Request a copy of your personal data
• Rectification — Request correction of inaccurate data
• Erasure — Request deletion of your data ("right to be forgotten")
• Portability — Request transfer of your data
• Objection — Object to processing of your data
• Restriction — Request restriction of processing

To exercise any of these rights, please contact us at admin@intervyo.co.uk.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. You can delete your account at any time through the Settings page, which will permanently remove all your data from our systems.

8. Cookies

We use essential cookies to maintain your session and preferences. We do not use third-party tracking cookies for advertising purposes. For more information, see our Cookie Policy.

9. Children's Privacy

Intervyo is not intended for use by individuals under the age of 16. We do not knowingly collect personal data from children under 16.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: