Terms of Service

1. Agreement to Terms

By accessing or using Intervyo (the "Service"), operated by Promote Innovation, you agree to be bound by these Terms of Service. If you do not agree, please do not use our Service. These terms apply to all users, including visitors, registered users, and paying subscribers.

2. Description of Service

Intervyo is an AI-powered interview preparation platform that provides:

• Live AI interview simulations
• HireVue-style video practice questions
• CV analysis and feedback
• Cover letter generation
• Psychometric assessments
• Application tracking tools

3. User Accounts

To use certain features, you must create an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your password
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorised access

We reserve the right to suspend or terminate accounts that violate these terms.

4. Subscriptions and Payments

Paid Subscriptions

Paid subscriptions are billed monthly or yearly through Stripe. By subscribing, you authorise us to charge your payment method on a recurring basis until you cancel.

Free Trial

New subscribers receive a 3-day free trial. Your payment method will be charged at the end of the trial period unless you cancel before it expires.

Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial months.

Price Changes

We reserve the right to modify subscription prices. You will be notified of any price changes at least 30 days in advance.

5. Acceptable Use

You agree NOT to:

• Use the Service for any illegal purpose
• Share your account credentials with others
• Attempt to bypass usage limits or security measures
• Upload malicious content or malware
• Scrape, copy, or redistribute our content without permission
• Use the Service to harass, abuse, or harm others
• Interfere with the proper functioning of the Service

6. Intellectual Property

Our Content

The Service, including its design, features, and content, is owned by Promote Innovation and protected by intellectual property laws.

Your Content

You retain ownership of content you upload (CVs, recordings, etc.). By uploading content, you grant us a licence to use it to provide and improve our services. We will not sell or share your content with third parties except as described in our Privacy Policy.

7. AI-Generated Content

Our Service uses AI to generate feedback, analysis, and content. You acknowledge that:

• AI-generated content is provided for guidance only and may contain errors
• You should review and verify all AI-generated content before use
• We do not guarantee the accuracy or appropriateness of AI outputs
• AI feedback does not constitute professional career advice

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. WE MAKE NO WARRANTIES REGARDING THE RESULTS YOU MAY OBTAIN FROM USING THE SERVICE, INCLUDING SUCCESS IN JOB INTERVIEWS OR APPLICATIONS.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PROMOTE INNOVATION SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

10. Termination

We may terminate or suspend your account at any time for violations of these terms. Upon termination, your right to use the Service ceases immediately. You may delete your account at any time through the Settings page.

11. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Us

If you have any questions about these Terms of Service, please contact us at: